Terms and Conditions

Welcome to Gold Silver Link Trade LLC . These Terms & Conditions (“Terms”) govern your access to and use of goldsilverlinktrade.com and any related services, including the buying, selling, or trading of gold, silver, and other precious metals (“Services”).

By accessing or using our Website, you agree to these Terms. If you do not agree, please do not use our Website or Services.

You must:

Be at least 18 years old (or legal age in your jurisdiction).
Be legally capable of entering binding contracts.
Use the Website only for lawful purposes.

Gold Silver Link Trade offers:

Buying and selling of physical gold and silver.
Investment and Trading services.
Market price updates and informational content.

We do not guarantee that products or market information displayed on the Website are always accurate, complete, or up to date.

Pricing and Market Fluctuations

Precious metal prices are subject to rapid market changes.
Prices on the Website may change at any time without notice.
Final pricing is confirmed at the time of transaction.
We are not liable for pricing errors due to technical issues or market delays.

By placing an order, you confirm that:

All information provided is accurate and complete.
You agree to the price confirmed at checkout.
You authorize us to process your payment using your chosen method.

We reserve the right to refuse or cancel any order for:

Suspicious activity
Incorrect pricing
Insufficient verification
Compliance or regulatory concerns

Payment methods accepted will be listed on the Website.

To comply with regulatory requirements, we may request:

Government-issued identification
Address verification
Additional documentation

Failure to provide required verification may result in order delays or cancellations.

Shipping and Delivery

Shipping times are estimated and not guaranteed.
Risk of loss transfers to the customer once the order is shipped, unless otherwise stated.
Customers must provide accurate delivery information.
We are not responsible for delays caused by carriers, customs, or other external factors.

Returns, Cancellations, & Refunds

Due to the nature of precious metals:

All sales are generally final.
Cancellations may only be accepted before order confirmation.
Any approved refunds may be subject to restocking or market-loss fees.

Exceptions will be evaluated on a case-by-case basis.

User Accounts

If you create an account:

You are responsible for maintaining the confidentiality of your login details.
You agree to notify us immediately of unauthorized access.
We may suspend or terminate accounts that violate these Terms.

Prohibited Activities

You may NOT:

Use the Website for illegal or fraudulent purposes.
Interfere with security or functionality of the Website.
Attempt to manipulate prices or commit market-related fraud.
Pretend to be another person or entity.

Any violations may lead to legal action.

Intellectual Property

All content on goldsilverlinktrade.com, including text, logos, graphics, images, and software, is the property of Gold Silver Link Trade or its licensors.
Unauthorized copying, distribution, or use is strictly prohibited.

Third-Party Links

The Website may contain links to third-party sites.
We are not responsible for their content, policies, or actions.
Accessing third-party sites is at your own risk.

Disclaimer of Warranties

Our Website and Services are provided “as is” and “as available” without warranties of any kind, including:

Accuracy of market prices
Future investment outcomes
Completeness or reliability of Website content

You use our Services at your own risk.

Limitation of Liability

Gold Silver Link Trade shall not be liable for:

Loss of profits
Loss due to market fluctuations
Data loss
Delivery delays
Indirect or consequential damages

Our total liability shall not exceed the amount paid for the specific transaction involved.

Indemnification

You agree to indemnify and hold us harmless from any claims arising out of:

Your misuse of the Website
Violation of these Terms
Violation of laws or third-party rights

Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Compliance with Laws

You agree to comply with:

Local and international trade regulations
Anti-money-laundering (AML) laws
Know Your Customer (KYC) requirements

We reserve the right to refuse service for compliance reasons.

Changes to Terms

We may update these Terms at any time.
Changes take effect immediately upon posting on the Website.
Your continued use of the Website means you accept all updated Terms.

Governing Law

These Terms shall be governed by the laws of United Kingdom .
Disputes will be resolved exclusively in the courts of International Chamber of Commerce (ICC) United Kingdom.

Return and Refund Policy

Thank you for shopping with Gold Silver Link Trade (“Company,” “we,” “us,” or “our”).
Because gold, silver, and other precious metals are affected by constant market fluctuations, we maintain the following Return & Refund Policy.

By placing an order with us, you agree to the terms outlined below.

1. All Sales Are Final

Due to the volatile nature of the precious metals market:

All sales are generally final and non-refundable.
We do not accept returns or exchanges simply because of market price changes.

This protects both the customer and the business from rapid gold and silver price fluctuations.

2. Order Cancellation Policy

Once an order is confirmed and paid for:

It cannot be canceled or modified unless approved by our team.
Cancellation requests must be submitted before the order is processed or shipped.
Approved cancellations may be subject to:
- Market-loss fees (if the price moves against the original order value)
- Administrative or restocking fees

3. Exceptions—Eligible Returns

We may accept returns only in the following situations:

✔ Wrong Product Received

If you receive an item that does not match your order, you must notify us within 48 hours of delivery.
Items must remain:

Unopened
Unused
In their original packaging

✔ Damaged or Defective Items

If your product arrives damaged, you must notify us within 48 hours of delivery with:

Photos of the packaging
Photos of the product
Proof of purchase

Damage claims will be investigated with the shipping carrier before any resolution is issued.

4. Return Approval Process

To request a return under an eligible exception, you must:

Contact us at sales@goldsilverlinktrade.com within the required timeframe.
Provide your order number and evidence of the issue.
Wait for written approval before shipping anything back.

Unauthorized returns will not be accepted.

5. Shipping for Returns

If the return is approved due to an error on our part (wrong item shipped), we will cover return shipping costs.
If the return is not our error, the customer is responsible for return shipping.
Items must be shipped using a trackable and insured method.

We are not responsible for lost or damaged return shipments.

6. Refund Processing

If a refund is approved:

Refunds will be issued to the original payment method.
Please allow 5–10 business days for processing.
Market-loss and administrative fees may be deducted where applicable.

7. Non-Returnable Items

We do not accept returns for:

Opened or tampered packaging
Items damaged after delivery
Custom or special-order items
Bullion or coins affected by price fluctuations
Items sent without prior authorization

8. Disputes & Fraud Prevention

To protect against fraud:

All claims are reviewed for accuracy and may require verification.
We reserve the right to refuse any return or refund attempt that appears fraudulent or inconsistent with our policies.

9. Changes to This Policy

We may update this Return & Refund Policy at any time.
Updated versions will be posted on goldsilverlinktrade.com, and continued use of our services implies acceptance.